Nokiate

I’m a long-term resident at Vivotel in Zone 1, Guatemala City, and I’m writing this review to share my concerns about Alejandra Molina, who I understand is directly involved with Nokiate’s operations across its locations, including this one.nnMy experience with Alejandra at Vivotel, where she’s opened a new rooftop restaurant, has been deeply disappointing and affects my perception of any business she’s associated with.nnAt Vivotel, Alejandra’s restaurant construction took eight months and resulted in a poorly made door that blocks residents’ access to the rooftop—a space I used daily for exercise, yoga, and sunrise views.nnAs the only long-term resident, I feel this was a targeted move to exclude me, and the door’s shoddy construction (easily bypassed) makes it pointless, especially with Vivotel’s existing security.nnWhen I addressed this with Alejandra, she became aggressive, falsely accused me of breaking the door, and even used derogatory language, calling me a “gringo” in a disrespectful way as I left.nnI also believe she may have my drone, which my DJI app shows is on the rooftop, but she denied it in a way that felt dishonest.nnGiven Alejandra’s unprofessional behavior and lack of consideration for others, I’m going to let people know about how disrespectful she is, not only to myself, but to anyone else who stays here and wants to use the terrazzo in the morning or on a when they are closed.nnto support Nokiate,nnI won’t separate the business from the person running it. I hope Nokiate’s management can address these concerns, as I’d prefer to support businesses that value community and respect.nnFor now, I’d caution potential diners to be aware of who’s behind this restaurant and how they treat others.

very good choice,

Excellent customer service